REFUND POLICY


You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us (FARER DESIGN UG (haftungsbeschränkt), Cleverstr. 31 - 33, 50668 Köln, Deutschland, E-Mail: info@farerdesign.com) of your decision to cancel this contract by a clear statement sent by e-mail.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

                             EFFECTS OF CANCELLATION

If you cancel this contract, we will reimburse to you all payments received from you, less shipping. Return shipping costs are the responsibility of the customer unless the product was damaged / defective when you received it.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

The customer has to take over the direct costs of returning the goods. Returns due to defects or mistakes from our side are of course always covered by us.